Your Questions, Answered

We proudly offer our comprehensive cleaning services across Prague and its surrounding districts in Czechia. Our team is dedicated to providing top-notch cleanliness and customer satisfaction throughout these regions. If you're unsure whether your specific location falls within our service area, please don't hesitate to contact us directly.

Our standard operating hours are:

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 4:00 PM
• Sunday: Closed

We strive to accommodate various schedules, so if you require cleaning outside these hours, please contact us to discuss potential arrangements.

Absolutely. We pride ourselves on the professionalism and reliability of our team. All our cleaning specialists undergo rigorous, professional training to ensure they meet our high standards of service and safety. Furthermore, for your peace of mind, our entire staff is fully insured, covering any potential accidents or damages that may occur during the cleaning process.

No, you don't need to worry about a thing! We come fully equipped with all the necessary professional-grade cleaning supplies and state-of-the-art equipment. We are committed to using eco-friendly and non-toxic products whenever possible, ensuring a safe and sparkling clean environment for your home or office without you lifting a finger.

Booking our services is simple and convenient. You have several options:

• Online: Fill out our easy-to-use contact form on our website.
• Phone: Give us a call at our office during business hours. Our friendly staff will assist you.
• Email: Send us an email with your cleaning needs and preferred schedule, and we'll get back to you promptly.

We strive to respond to all inquiries within 24 hours.

We offer flexible payment options to make the process as convenient as possible for our clients:

• Bank Transfers: You can pay directly via bank transfer.
• Online Payments: Secure online payment methods are available for your convenience.
• Cash: We accept cash payments in CZK upon completion of the service.

Details for each payment method will be provided upon booking confirmation.

Yes, we understand that plans can change. You can reschedule or cancel a service with prior notice. To ensure smooth operations and avoid any charges, we kindly request that you refer to our full Terms and Conditions for detailed information regarding our cancellation and rescheduling policy. This typically involves a minimum notice period.